Once the product is send back and arrived in the warehouse we will refund it the same day!

The return adres is

Hexagon Shop

Nobelstraat 29-4

3846 CE Harderwijk

The Netherlands

Yes we refund the price of the item, not the shipping charges

We prefer 14 days but if you know it is going to tie longer please drop us an email at shop@dondiablo.com and let us know it will take a bit longer.

Off course we hope you are happy with the products and don't need to return them.

Items bought on sale cannot be exchanged or refunded.

Once an item is sold out we do not intend to restock it but we do have great other items available?