FAQ

Shipping will be calculated at check out, and depends on your country and shipment method you select.

In your email you can find the tracking number once your order has been shipped.

Most items can be returned, provided they are in their original condition with all tags and packaging intact. Some items, such as perishable goods or personalized items, may not be eligible for return. Please check the product description or contact our customer support for item-specific return eligibility.

Your refund will be issued in the form of a gift card or store credit. This means that the money you receive can be used to make future purchases on our platform.

Yes, we do offer exchanges for different sizes or alternative items. To initiate an exchange, you will need to follow the standard return process by sending back the original item. Once we receive and inspect the returned item, we will issue you a gift card or store credit equivalent to the value of the returned item. You can then use this credit to purchase the desired size or item.

Please note that the exchange process may take a few extra days, as we need to receive and process the return before providing you with the store credit. We appreciate your patience in this matter.

Once the product is send back and arrived in the warehouse we will refund it the same day.

The return adres is:

HEXAGON Clothing
Aalsmeerderweg 249 I
1432CM Aalsmeer
The Netherlands

Items bought on sale cannot be exchanged or refunded.

Yes, unfortunately we cannot bear the costs for the return shipment but we do will ship the exchanged item back to you on our costs.

Once an item is sold out we do not intend to restock it but we do have great other items available?

Yes, we accept all credit cards.

Yes, we accept all PayPal payments.

To maintain the quality of your clothes and to wear them for as long as possible, it is important to take good care of them.

When you wash your clothes, make sure you wash them at 30 degrees and do not use fabric softener.Always turn your clothes inside out when washing and ironing.Do not put your clothes in the dryer, let them air dry.Wash your clothes with similar colors.The vintage effect of some garments can be enhanced by repeated washing.

For some items you will find details of washing instructions in the product description.